What we collect

When you submit a tour request or contact support, we collect details you provide such as your name, email address, phone number, preferred date, traveler count, and the message you send. We may also use information related to coordinating your experience, like departure city or accessibility notes.

How we use it

We use your information to confirm availability, respond to your questions, and share practical details you need for the experience. If you opt in to email updates, we may send messages related to your request and confirmation steps.

Who we share information with

We may share necessary request details with partners involved in delivering the experience so they can coordinate timing and participation requirements. We don’t sell your personal information.

Your choices

You can request help with your inquiry at any time by contacting support. If you no longer want email updates related to a request, you can ask to be removed.

Data retention

We keep information only as long as needed to handle your request, respond to support needs, and maintain business records required to operate responsibly.

Questions

If you have questions about how your information is handled, reach out via our support desk.